POLICY

Telehealth Consent

Last Version Updated: 10/03/26

This Telehealth Consent Form explains how telehealth services are provided through Revital Meds and outlines your rights, responsibilities, and consent when receiving healthcare services remotely.

By using telehealth services provided through Revital Meds, you acknowledge that you have read, understood, and agree to the terms described in this consent form.

What is Telehealth

Telehealth allows healthcare providers to deliver medical services remotely using electronic communication technologies such as video calls, phone calls, and secure messaging.

Through telehealth services offered via Revital Meds, patients may:

  • Consult with licensed healthcare providers

  • Discuss symptoms and medical concerns

  • Receive medical advice or treatment plans

  • Obtain prescriptions when medically appropriate

Telehealth services are intended to improve access to healthcare while maintaining professional standards of care.

Nature of Telehealth Services

Telehealth consultations may involve the electronic transmission of medical information including medical history, symptoms, test results, images, or other health-related data.

These services may be provided through:

  • Video conferencing

  • Secure messaging systems

  • Telephone consultations

  • Online patient portals

Healthcare providers using Revital Meds will evaluate whether telehealth is appropriate for your specific medical needs.

Benefits of Telehealth

Telehealth services may provide several benefits, including:

  • Increased access to healthcare providers

  • Convenience of receiving care remotely

  • Reduced travel time and costs

  • Faster communication with healthcare professionals

However, telehealth services may not always be suitable for every medical condition.

Limitations of Telehealth

While telehealth can be effective, there are certain limitations compared to in-person care.

These may include:

  • Technical issues such as internet interruptions

  • Limited ability to perform physical examinations

  • Potential delays due to technology failures

In some cases, your healthcare provider may recommend an in-person visit if telehealth is not appropriate for your condition.

Privacy and Security

Revital Meds takes reasonable steps to protect the privacy and security of your personal and health information.

Telehealth services are conducted using secure systems designed to protect patient confidentiality. However, electronic communications may still carry some risk.

Where applicable, health information is handled in accordance with HIPAA privacy and security regulations.

Patient Responsibilities

When using telehealth services through Revital Meds, patients agree to:

  • Provide accurate and complete medical information

  • Inform providers of any changes in medical history or medications

  • Ensure they are in a safe and private location during consultations

  • Use the telehealth platform responsibly

Patients should seek emergency medical assistance immediately if experiencing a medical emergency.

Prescriptions and Pharmacy Services

If a healthcare provider determines that medication is appropriate, prescriptions may be sent to licensed pharmacy partners.

Revital Meds may work with the following pharmacy partners:

  • RedRock Pharmacy

  • Health Warehouse

  • Precision Medicine

  • Triad Rx

These pharmacies may dispense medications as prescribed by licensed providers.

Consent to Telehealth Services

By using Revital Meds telehealth services, you acknowledge that:

  • You understand the nature of telehealth services

  • You have had the opportunity to ask questions about telehealth care

  • You understand the potential risks and benefits of telehealth services

  • You consent to receive healthcare services via telehealth technologies

You may withdraw your consent to telehealth services at any time.

State Availability

Revital Meds currently offers telehealth services in all 50 United States and Washington D.C.

However, certain services may not be available in all states depending on healthcare provider licensing requirements and state regulations.

Emergency Situations

Telehealth services are not intended for emergency medical situations.

If you believe you are experiencing a medical emergency, you should immediately call 911 or seek care at the nearest emergency medical facility.

Changes to This Consent

Revital Meds may update this Telehealth Consent Form from time to time to comply with regulatory changes or improvements to our services.

Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions regarding this Telehealth Consent Form, please contact us at:

Email:
info@revitalmeds.com

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